Free Cancellation Policy Templates For Your Business

These are some great examples of cancellation policies you can choose from and tweak to fit your needs.

Maid Service Cancellation Policy Example 1

[Insert company name here] — CANCELLATION POLICY

In the event that the Client needs to cancel a scheduled cleaning appointment, forty-eight (48) hours notice to [insert company name here] is required. Notice may be given by email, SMS (text), or phone. Should the Client fail to give forty-eight (48) hours notice on more than one (1) occasion, the Client must pay 50% for the canceled cleaning first offense and 100% of the fee for canceled cleanings thereafter. Canceling more than three (3) consecutive cleanings or more than seven (7) total scheduled cleanings, without prior approval of [Insert company name here], will be deemed a material breach and allow [Insert company name here] to cancel the contract and/or pricing agreement or to seek legal remedies.

In the event that [Insert company name here] needs to cancel a scheduled cleaning appointment 24 hours notice will be given to the client. If [Insert company name here] fails to give 24-hour notice, client will be offered one free cleaning.

Maid Service Cancellation Policy Example 2

[Insert company name here] — CANCELLATION POLICY

Please note that if service is cancelled with less than 24 hours notice, OR we are unable to access the home upon arrival, OR we are turned away at the door, a cancellation/lockout fee equal to half the service price will be charged to the credit card on file.

Maid Service Cancelation Policy Example 3

[Insert company name here] — CANCELATION POLICY

Once you’ve made an appointment with [Insert company name here], we have now returned to the appointment time exclusively and respectively for you. If you cancel less than twenty-four (24) hours from your appointment time, you will be charged 50% (half) the amount of your agreed rate for the canceled appointment. We kindly ask for a 48 hours notice of cancelation or preferably the most notice you can provide once you know you will not be able to keep the appointment time. We are happy to accommodate you with a rescheduled appointment; however, that will be subject to availability.

Go HERE for more information about cancellation policies as well as some free templates from Zen Maid.

Here is another example of a cancellation policy which you could use to inspire writing your own:

Do you need help writing up your policy and service agreements or with proofreading/double checking your overall professionalism? I can also add your logo and choice of colors and fonts. Book a free call with me or send me a message for more information.

Here’s to your business! I am rooting for you,

~Elena @ Solo Cleaner Life


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